Private Policy
Your Privacy
At B.E Joinery Manufacturing, we believe your personal information should be treated with the same care and respect as our customers.
This Privacy Policy explains what information we collect, why we collect it and how we use it. We only collect the information needed to run our business and provide our services.
What Information We Collect
When you place an order or contact us, we may collect information including:
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Your name
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Billing and delivery address
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Email address
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Telephone number
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Order information
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Information you provide when contacting us through our website
We may also collect anonymous website usage information to help us improve the performance of our website.
How We Use Your Information
We use your information to:
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Process and dispatch your order
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Contact you regarding your order or enquiry
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Arrange delivery
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Provide customer support
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Meet our legal and accounting obligations
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Improve our products, services and website
We only collect information that is necessary to provide these services.
Payments
All payments made through our website are processed securely by our chosen payment provider.
We do not receive or store your debit or credit card details.
Should you experience a payment issue, you may need to contact the payment provider directly. However, we'll always do our best to assist you wherever we can.
Deliveries
To deliver your order, we may provide your name, address, telephone number and email address to the courier responsible for your delivery.
Our delivery partners may include:
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Parcelforce
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Evri
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Palletways
Your information is only shared where necessary to complete your delivery.
Marketing
We won't fill your inbox with unwanted emails.
If you've chosen to receive marketing emails from us, you can unsubscribe at any time.
We do not sell customer information to marketing companies.
Cookies
Like most modern websites, our website uses cookies to help it function correctly.
Cookies help with things such as:
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Remembering your shopping basket
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Keeping the website secure
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Improving website performance
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Understanding how visitors use our website
Most web browsers allow you to control or disable cookies if you wish.
Keeping Your Information Safe
We take reasonable steps to keep your personal information secure and only keep it for as long as necessary to operate our business and meet our legal obligations.
Access to customer information is limited to those who genuinely need it to process orders or provide customer support.
Your Rights
You have the right to request a copy of the personal information we hold about you.
If any information we hold is incorrect, we'll happily correct it.
If you'd like us to remove your information where we're legally able to do so, simply get in touch and we'll deal with your request as quickly as possible.
Third-Party Services
Our website relies on trusted third-party providers to process payments, deliver orders and operate certain website functions.
These providers only receive the information necessary to carry out the services they provide on our behalf.
Changes To This Policy
From time to time we may update this Privacy Policy to reflect changes in legislation, our website or the way we operate.
The latest version will always be published on this page.
Last Updated: September 2026
Contact Us
If you have any questions about these Terms of Sale or an existing order, we'd be pleased to hear from you.
B.E Joinery Manufacturing
📧 info@bejoinerymanufacturing.co.uk